Frequently Asked Questions

What are your hours of operation?

Customer Service Center Hours: 8:00am - 5:00pm Central Time (CT)

What is the phone number for the customer service center?

Our customer service center can be reached at 800-906-7356 or 972-349-7869

How do I email the customer service center?

You may email our customer service center at raps@mcievents.com

How do I fax the customer service center?

You may fax our customer service center at 972-349-7715

How will I get my confirmation?

Your confirmation will be sent to the email address used during the booking process.