Frequently Asked Questions
General Information
What are your hours of operation?
Customer Service Center Hours: Monday-Friday, 8 a.m. - 5:00 p.m. CST
What is the phone number for the customer service center?
Our customer service center can be reached at 1-866-211-0218 or 1-972-349-5968
How do I email the customer service center?
You may email our customer service center at oceans@mcievents.com
How do I fax the customer service center?
You may fax our customer service center at 972-349-7715
What is the customer service center's mailing address?
OCEANS2020 Conference
6100 West Plano Parkway, Suite 3500
Plano, TX 75093
How will I get my confirmation?
Your confirmation will be sent to the email address used during the booking process.