Frequently Asked Questions
General Information
What are your hours of operation?
Customer Service Center Hours: 8:00am - 5:00pm Central Time (CT)
What is the phone number for the customer service center?
Our customer service center can be reached at 888-385-8010 or 972-349-5891
How do I email the customer service center?
You may email our customer service center at nrpa@mcievents.com
How do I fax the customer service center?
You may fax our customer service center at 972-349-7715
What is the customer service center's mailing address?
NRPA 2023 Annual Conference
c/o MCI USA
6100 W. Plano Parkway, Suite 3500
Plano, TX 75093
How will I get my confirmation?
Your confirmation will be sent to the email address used during the booking process.