For the 2022 Annual Conference, NRPA is requiring that attendees register for the conference prior to booking rooms at the Sheraton, Hyatt Regency Phoenix and Renaissance.

Once the registration process is complete, a unique registration record ID number will be provided which can be used to book a room within this hotel.


Official Housing and Registration Provider

Frequently Asked Questions

General Information

What are your hours of operation?

Customer Service Center Hours: 8:00am - 5:00pm Central Time (CT)

How do I chat online with a live agent?

Click the chat icon in the bottom right corner of this page to be connected with an available agent during customer service hours.

What is the phone number for the customer service center?

Our customer service center can be reached at 888-385-8010 or 972-349-5891

How do I email the customer service center?

You may email our customer service center at nrpa@mcievents.com

How do I fax the customer service center?

You may fax our customer service center at 972-349-7715

What is the customer service center's mailing address?

NRPA 2022 Annual Conference
c/o MCI USA
6100 W. Plano Parkway, Suite 3500
Plano, TX 75093

How will I get my confirmation?

Your confirmation will be sent to the email address used during the booking process.