Frequently Asked Questions

General Information

What are your hours of operation?

Customer Service Center Hours: Monday - Friday, 8:00am - 5:00pm CT

How do I chat online with a live agent?

Click the chat icon in the bottom right corner of this page to be connected with an available agent during customer service hours.

What is the phone number for the customer service center?

Our customer service center can be reached at 866.210.5133 or 972.349.5964

How do I email the customer service center?

You may email our customer service center at nma@mcievents.com

How do I fax the customer service center?

You may fax our customer service center at 972.349.7715

What is the customer service center's mailing address?

Convention Registration Center
c/o National Medical Association
PO Box 418146
Boston, MA 02241-8146

How will I get my confirmation?

Your confirmation will be sent to the email address used during the booking process.