Frequently Asked Questions

General Information

What are your hours of operation?

Customer Service Center Hours: 8:00 - 17:00 Central

How do I chat online with a live agent?

Click the chat icon in the bottom right corner of this page to be connected with an available agent during customer service hours.

What is the phone number for the call center?

Our customer service center can be reached at 866-268-0198 or 972-349-5436

How can I make my reservations?

We accept reservations online, by phone, or by email at

How will I get my confirmation?

Your confirmation will be sent to the email address used during the booking process.