Frequently Asked Questions

General Information

What are your hours of operation?

Customer Service Center Hours: 8:00am - 5:00pm Central Time (CT)

How do I chat online with a live agent?

Click the chat icon in the bottom right corner of this page to be connected with an available agent during customer service hours.

How will I get my confirmation?

Your confirmation will be sent to the email address used during the booking process.

Need further assistance?

Please contact Jody Allen at 630-990-6414 or should you require further assistance.